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Shipping & Delivery



Solida Holz delivers within Germany and to many other countries. Please refer to the list below for an overview of the countries.

Due to their dimensions and/or weight, most items must be shipped by freight forwarder. These include beer tent sets, transport trolleys and boxes, some bar tables, as well as beer garden and banquet furniture. The respective shipping method is displayed directly with the item. Under the delivery time, you will find a symbol next to which the shipping class is defined, indicating whether the item will be shipped by freight forwarder or parcel service.

We have decided to forego complicated shipping calculations based on postcodes and weight and have opted for a flat shipping rate for the respective shipping methods.


Shipping costs within Germany


 


Shipping via freight forwarder:

Within Germany
(excluding deliveries to islands)

169€

Parcel Shipping

 Within Germany
  (excluding deliveries to islands) 

 14,50€

Pickup

  Pick up in person at
our warehouse in Gießen

    Free of charge


Shipping Costs to Other European Countries

We ship to all European countries.

Freight shipping to other European countries: 260€
Parcel shipping to other European countries: 25,50€


Shipping to Switzerland and Norway

For shipments to Switzerland, Liechtenstein, and Norway, additional value-added tax, customs duties, or other charges—such as customs clearance fees—may apply upon import. These costs are not included in the product price or shipping costs and must be paid by the customer to third parties upon import.

Freight shipping to Switzerland/Norway: 360€
Parcel shipping to Switzerland/Norway: 69€


Value added tax

Value added tax is calculated based on the taxable value of the goods—which consists of the cost of the goods, shipping costs, customs clearance fees, and customs duties. This tax is payable to the freight forwarder.


Customs Duties in Switzerland

For more information, please refer to the XTARES calculator provided by the Federal Customs Administration: https://xtares.admin.ch/tares/login/loginFormFiller.do.


Customs Clearance Fees

The customer must pay customs clearance fees to the freight forwarder to cover the administrative costs associated with customs clearance. We ship our goods via Kühne+Nagel (https://de.kuehne-nagel.com/de_de/) and DPD (https://www.dpd.com/de/de/).


Our Shipping Services and Terms

We typically work with two shipping providers: DPD (parcel shipping) and Kühne + Nagel (freight shipping). In exceptional cases, we may ship the goods through another company.

 In most cases, a tracking number will be provided. You’ll receive this via email, allowing you to keep track of your delivery at all times.  

 Deliveries via freight forwarders are made to the curb. You should ensure in advance that the delivery driver has sufficient space to unload the shipment.



Delivery Times

The exact delivery times are listed on the product page. For deliveries within Germany, please allow approximately 2–4 business days. For deliveries outside of Germany, please expect a longer delivery time.

 If you have any questions about delivery, please feel free to email us at: webshop@solida-holz.de


Information on Delivery Times to Other Countries

The table below lists the delivery times for shipments to other countries, which you must add to the delivery time specified for each item.  

Country
Additional Maximum Duration (in numbers)
Belgium5
Denmark5
France5
Luxembourg5
Liechtenstein5
Netherlands5
Austria5
Switzerland7
Norway7


If you order multiple items from us in a single order that have different delivery times, we will ship the items in a single shipment unless we have agreed otherwise with you. In this case, the delivery time for the entire shipment will be the delivery time of the item in your order with the longest delivery time.



Information on Calculating the Delivery Date

The delivery period begins, in the case of payment in advance via bank transfer, on the day after the payment order is issued to the transferring bank, or, for other payment methods, on the day after the contract is concluded, and ends at the close of the last day of the period. If the last day of the period falls on a Saturday, Sunday, or a public holiday recognized by the government at the place of delivery, that day is replaced by the next business day.



All prices include VAT.